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Data Protection Policy

Oktk9's Privacy Policy — Your Data Is Our Responsibility

Understand clearly how your personal information is collected, stored, and kept secure. At oktk9, your privacy is our top priority.

Last Updated: January 2026 Published in Bengali SSL Encrypted

We never sell your information to third parties. Your privacy is a responsibility we take seriously.

Core Security Principles

How We Keep Your Data Safe

Our six core commitments to protecting your privacy at oktk9

SSL Encryption

Our platform uses 256-bit SSL encryption. Every transaction and data exchange is fully encrypted, making it impossible for anyone to intercept.

Secure Data Storage

Your information is stored on secure servers. Data access is restricted to authorized personnel only. Regular security audits are conducted.

No Third-Party Sharing

Oktk9 never sells your personal information. Your data is not shared with any third party except where required by law.

Your Data Rights

You can request to view, correct, or delete your information at any time. We will fulfill your request within 30 days.

Cookie Controls

We only use necessary cookies. You can update your cookie preferences at any time. We never use tracking cookies without your consent.

Breach Notification

In the event of a security breach, we will notify affected members within 72 hours. We are committed to full transparency in everything we do.

Table of Contents
1. Introduction 2. What Information We Collect 3. How We Collect It 4. Use of Information 5. Data Sharing 6. Security Measures 7. Cookie Policy 8. Your Rights 9. Data Retention 10. Changes 11. Contact Us
Related Pages
Terms & Conditions Responsible Gaming FAQ Help Center About Us
Have a Question?

For any questions about this Privacy Policy, please don't hesitate to get in touch.

support@oktk9.ws
24/7 Support

1. Introduction

Oktk9 (referred to as "we", "us", or "the platform") is deeply committed to your privacy. This Privacy Policy has been prepared in compliance with Bangladesh and international data protection laws. It explains what information we collect, why we collect it, and how we use and protect it.

By using our website or mobile app, you are considered to have accepted this Privacy Policy. Please read it carefully. If you disagree with any part of this policy, we ask that you refrain from using our platform.

In short: We only collect the information we need, we never sell it, and we're always working to keep you safe.

This Privacy Policy is part of our Terms & Conditions' an integral part. Reading both documents together will give you a complete picture of your relationship with oktk9.

2. What Information We Collect

To provide our services at oktk9, we need to collect certain information. This falls into two categories — what you provide directly, and what is collected automatically through your use of the platform.

A. Information You Provide Directly

  • Identity Information: Full name, date of birth, national ID number (for KYC verification)
  • Contact Information: Mobile number, email address, current and permanent address
  • Financial Information: Payment method details (bKash, Nagad, bank account number, etc.)
  • Account Information: Username, password (encrypted), security questions
  • KYC Documents: Copy of national ID or passport, proof of address document

B. Automatically Collected Information

  • Device Information: Device type, operating system, browser version
  • Log Data: IP address, login timestamps, page visit history
  • Transaction Details: Deposit & withdrawal history, betting activity
  • Location Data: Approximate geographic location (IP-based)
  • Cookie Data: Session cookies and preference data
Please Note: We never store your password in plain text. All passwords are encrypted using strong hashing algorithms.

3. How Information Is Collected

Oktk9 collects your information through several methods. Each is described in detail below:

  • Registration form: Information you provide at the time of account registration is collected.
  • KYC process: Documents submitted during identity verification are collected at the time of submission.
  • Transaction Activity: A record of every deposit, withdrawal, and bet is maintained automatically.
  • Cookies & Tracking: Information is collected via cookies while you use the website.
  • Support Contact: Information provided during live chat or email support is retained on record.
  • Third-party verification services: Information may be collected through approved service providers for KYC verification purposes.

4. How We Use Your Information

The information we collect is used for the following purposes:

Purpose Data Used Legal Basis
Account Creation & Management Name, email, mobile number Contract Fulfillment
Identity Verification (KYC) NID, Passport, Proof of Address Legal Obligation
Transaction Processing Financial information, payment methods Contract Fulfillment
Fraud Prevention IP, Device, Log Data Legitimate Interest
Customer Support Communication History Contract Fulfillment
Sending Promotional Offers Email, mobile number Your Consent
Platform Improvement Usage patterns, cookie data Legitimate Interest

We never sell your data to advertisers or marketing companies. Your information is used solely for the purposes stated above.

5. Who We Share Your Information With

Oktk9 shares your information with third parties only in very limited circumstances, which are outlined below:

  • Payment service provider: Necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions.
  • KYC verification service: Documents are shared with authorized service providers for identity verification purposes.
  • Legal Authority: Information may be disclosed in compliance with the law in response to court orders or government investigations.
  • Security Partners: We work with approved service providers to prevent fraud and money laundering.
Our Commitment: We never share your information with third parties for sale. All partners we share data with are required to comply with our privacy standards.

All third parties we work with are contractually required to follow strict data protection rules. They may not use your information for their own purposes.

6. Security Measures

Oktk9 follows the highest industry security standards to protect your data. Our security framework is described below:

Technical Security

  • 256-bit TLS/SSL encryption — for all data transmissions
  • AES-256 encryption — for stored sensitive data
  • Two-factor authentication (2FA) — for account access
  • Firewall & intrusion detection system
  • Regular penetration testing

Administrative Security

  • Strict data access controls for staff
  • Regular security training
  • Rapid response plan in the event of a data breach
  • Annual third-party security audit

Please note that no method of transmission over the internet is 100% secure. We make every effort to protect your data, but in the event of a security breach, we will notify you promptly.

7. Cookie Policy

Cookies are small text files stored in your browser. oktk9 uses the following types of cookies:

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Deleted at end of session
Functional Cookies Remembering language, preferences, and settings 1 year
Analytical Cookies Understanding how the platform is used 6 Months

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

8. Your Rights

You have the following rights regarding your personal information:

Right to Access

You may request a copy of the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

Data Portability

You can request a download of your information in a structured format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of your rights, email us at support@oktk9.ws. We will respond to your request within 30 days.

9. Data Retention Period

We do not retain your data beyond what is necessary. Retention periods by data type are outlined below:

  • Account Information: For as long as the account is active, and for 5 years after closure (due to legal obligations).
  • Transaction Records: Minimum 5 years, as required by law.
  • KYC Documents: Up to 7 years after account closure.
  • Support Contact: 2 years after the issue is resolved.
  • Analytics Data: 12 months, then anonymized.
  • Cookie Data: As per each cookie's defined expiry period.

Once the retention period expires, your data is securely deleted or anonymized. We do not hold on to information we no longer need.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

  • You will be notified via your registered email or SMS before any significant changes take effect.
  • The date of the most recent update will be clearly indicated on this page.
  • A notice will be displayed on the platform for any major changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
Last Updated: January 2026. Previous versions are no longer in effect.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection Team:

  • Email: support@oktk9.ws
  • Live Chat: Available on the platform 24/7
  • Response Time: Usually within 3 minutes

Our support team is always ready to assist you in Bangla. We respond promptly to any privacy-related concerns you may have.

General FAQs

Privacy Policy — Frequently Asked Questions

No, oktk9 never sells your personal data. We only share limited information with partners who are essential to delivering our services, and they are contractually bound to uphold our privacy standards.

Even after account closure, certain data must be retained for a set period due to legal obligations. Transaction records are kept for 5 years and KYC documents for 7 years, after which they are securely deleted.

Yes, you can email support@oktk9.ws to request a copy of the information we hold about you. We will provide it in full within 30 days.

Yes, we send emails and SMS about bonuses and promotional offers. However, you can unsubscribe at any time. You can opt out of marketing communications through your account settings or by contacting us at support@oktk9.ws.

Yes, in the event of a security breach, we will notify affected members via email or SMS within 72 hours. We will provide full details about the incident and the steps you need to take, with complete transparency.

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